BIGGER and BETTER

When are things going to get better? Since we've moved I haven't seen any of the promises! Our times are later, were playing on holidays (New Years who thought this would be better?) and now another increase in registration! When is it going to get better, I've already seen the BIGGER! I hope I'm not the only one who feels this way? I know you want to keep the negative comments out, but when are the promise going to happen? Not from the executive but the salesmen that encouraged us to move?